Search our learnings, perspectives and insights across our impact areas.

Visitor Economy Beth Burns Visitor Economy Beth Burns

We’ve seen it all, let's talk about what you’ve got.

Tourism trends for Australian destinations in 2026 are shifting toward wellness travel, dark sky experiences, AI-powered planning, skip-gen travel and niche sports tourism. Sparrowly Group’s Beth Burns explores how destinations can apply these trends strategically within Destination Management Planning, leveraging what’s authentic without losing local identity or community value.

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Visitor Economy, Community Development Jacqueline Hicks Visitor Economy, Community Development Jacqueline Hicks

Beyond the Logo - How place branding builds identity, economies and community

Place branding and placemaking go far beyond visual identity - they shape how communities see themselves and how others see them. Sparrowly Group’s Jackie Hicks shares insights from the City Nation Place Australasia forum, exploring how storytelling, collaboration and community engagement turn place brands into powerful economic and social drivers for towns, cities and regions.

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Visitor Economy, Community Development Sparrowly Group Visitor Economy, Community Development Sparrowly Group

Diversifying without losing your cultural DNA 

Cultural tourism and diversification can help cultural institutions stay sustainable without losing their identity. With the sector growing faster than total tourism in Australia, Sparrowly Group’s Justine Sinclair shares practical steps to balance innovation, financial resilience and authenticity - ensuring cultural spaces remain vibrant, thought-provoking and true to their core purpose.

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Visitor Economy, Economic Development Sparrowly Group Visitor Economy, Economic Development Sparrowly Group

From Data to Action - Mastering Measurement in Destination Management

Data-driven destination management is essential for understanding performance, guiding investment and building stakeholder trust. Sparrowly Groups Justine Sinclair explores how better data collection, analysis and storytelling can transform Destination Management Plans into actionable strategies - helping destinations move beyond reporting to real insights that strengthen advocacy, partnerships, and sustainable visitor

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Visitor Economy Giovanna Lever Visitor Economy Giovanna Lever

Soaring to New Heights - Insights and Innovations from Sparrowly Group

Tourism, hospitality and business development are evolving rapidly - and Sparrowly Group continues to lead the conversation. This week, four team members delivered workshops and panels across NSW, Queensland, and South Australia, sharing insights on customer loyalty, sustainable gastronomy, advocacy, and data-driven growth to help industries thrive and communities flourish.

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Visitor Economy, Economic Development, SME Morgan Thorn Visitor Economy, Economic Development, SME Morgan Thorn

2024 traveller trends, what’s in and what’s here to stay

Travel and tourism trends in 2024 reflect travellers seeking deeper connection, authenticity and purpose. Sparrowly Group’s Morgan Thorn highlights three key shifts destinations and businesses should embrace in their planning, and why understanding your customers, adapting quickly and designing with insight will keep you ahead of the curve, not chasing it.

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Visitor Economy Giovanna Lever Visitor Economy Giovanna Lever

Food...the great connector - learnings from the UNWTO Gastronomy Conference

Gastronomy tourism and food culture are powerful drivers of connection, sustainability and economic growth. Representing Australia at the UNWTO Gastronomy Conference, Sparrowly Group’s Giovanna Lever shares key learnings and global insights for Australia’s tourism, food production and hospitality sectors, highlighting how food continues to unite people, places, and purpose worldwide.

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Beyond the disco

“Going out at night”…this phrase can conjure up different images and perceptions. Typically these words more times than not are correlated with images usually involving dining, drinking and perhaps performances. The phrase “Going out at night” however, when linked to the night time economy extends way beyond just the ‘having fun’ sector. Sparrowly Group’s Justine Sinclair explains how to support vibrant communities by reimagining the night time economy.

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Community Development, Visitor Economy Giovanna Lever Community Development, Visitor Economy Giovanna Lever

Why we need to give a crap about public toilets

How many people would compare the toilets that we experience in public spaces to the toilet we experience in our own homes? As Place Makers and destination creators, when extending our hospitality, we should definitely be considering the impression that our public toilets are communicating to our residents and visitors. Toilets are a big deal. More than ever before.

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