Sparrowly Group’s Giovanna Lever explores leadership, mindset and personal growth, reflecting on how stepping back, asking better questions and creating space for reflection can unlock clarity, stronger decision-making and fresh perspective. Sometimes, the best solutions are found with your head in the clouds.

Vocational education and training (VET) is central to shaping Australia’s future workforce and economy. In reflection of National Skills Week, Sparrowly Group’s Federico Moreno explores how the VET sector drives skills development, industry collaboration and long-term prosperity, and why strengthening this system is key to ensuring Australia’s continued economic resilience and growth.

Sparrowly Group has been in business for four years, Giovanna Lever reflects on the biggest learnings of running a small business and shares her four fundamental business insights.

“You don’t build it for yourself. You know what people want, and you build it for them.” – Walt Disney

This statement seems so obvious, yet it regularly doesn’t happen. Giovanna Lever believes that understanding your customer and being responsive to customer needs will be the difference between a business that fails (or just gets by) or thrives.

After conducting a comprehensive research program into Accessible Tourism, both documented and anecdotal experience based, Sparrowly Group has identified that it is time for a change and that the Australian Tourism industry needs to act now.