Search our learnings, perspectives and insights across our impact areas.

Visitor Economy Beth Burns Visitor Economy Beth Burns

We’ve seen it all, let's talk about what you’ve got.

Tourism trends for Australian destinations in 2026 are shifting toward wellness travel, dark sky experiences, AI-powered planning, skip-gen travel and niche sports tourism. Sparrowly Group’s Beth Burns explores how destinations can apply these trends strategically within Destination Management Planning, leveraging what’s authentic without losing local identity or community value.

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Visitor Economy, Community Development Sparrowly Group Visitor Economy, Community Development Sparrowly Group

Diversifying without losing your cultural DNA 

Cultural tourism and diversification can help cultural institutions stay sustainable without losing their identity. With the sector growing faster than total tourism in Australia, Sparrowly Group’s Justine Sinclair shares practical steps to balance innovation, financial resilience and authenticity - ensuring cultural spaces remain vibrant, thought-provoking and true to their core purpose.

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Visitor Economy Morgan Thorn Visitor Economy Morgan Thorn

Feel the senses - taste the berries! 

Sensory tourism and experience design connect sight, touch, taste, sound and smell to create deeper visitor engagement. Sparrowly Group’s Morgan Thorn explores how everyday activities and surroundings can be transformed into memorable sensory experiences - helping destinations, businesses, and communities craft moments that truly resonate with visitors and stay long after they leave.

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Community Development, Visitor Economy Giovanna Lever Community Development, Visitor Economy Giovanna Lever

Why we need to give a crap about public toilets

How many people would compare the toilets that we experience in public spaces to the toilet we experience in our own homes? As Place Makers and destination creators, when extending our hospitality, we should definitely be considering the impression that our public toilets are communicating to our residents and visitors. Toilets are a big deal. More than ever before.

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