Accessible and Inclusive Tourism Discussion Paper

Celebrating inclusion, its champions and innovations

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Download NEW accessible edition - WORD
Download self-assessment Business Checklist
Download 2022 edition - PDF

In our efforts to continue to be as accessible and inclusive as possible, Sparrowly Group have included audio readings of the paper.

Click the below links to hear the recordings.

1.0 Sparrowly Group's journey
2.0 Setting the scene
3.0 Themes
3.1 Place design
3.2 Responsive experiences
3.3 Policy and regulations
3.4 Technology and digital accessibility
3.5 Customer service excellence
3.6 Awareness and marketing
3.7 Accessible accommodation
4.0 Where to next?